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Tel: 0871 222 6009
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Monday-Friday 9am-6pm
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Saturday 9am-5pm
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| Your
privacy |
villa-holidays.com takes the privacy of
its customers very seriously. We only use the information we
collect about you with your consent to process your enquiry or
booking and to tell you about our offers. We do not disclose
your personal information to any third parties other than
holiday companies where it is necessary to process your
booking. Please read the following policy to understand how we
will treat your personal information when you use our site. If
this policy changes then we will let you know on this page,
and will give you the opportunity to opt out of any changes
which affect you.
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Why do we collect your
personal information?
When you make an initial
enquiry or booking with villa-holidays.com we need to know your
name, address and contact details to process your enquiry and
speed up the booking process should you decide to book.
We then securely store the information you provide as part of
our customer relations process. This enables us to know
immediately who you are if you make a subsequent enquiry and
we do not then need to ask you for the same information again.
This information may include, but is not limited to, details
such as your name, address and contact details, previous
holidays booked and brochures you have requested. The
provision of any information by yourself that is not related
to the processing of your enquiry, booking or brochure request
is entirely optional. When you view our site by linking from
another web page we may store the name of that web page for
purposes of internal auditing.
What do we do with your
personal information?
We may use the information
that you provide to inform you, from time to time, of special
offers we think would be of interest to you or important new
features or changes in our services. You may opt our of any
future mailings at any time just e-mail us at sales@villa-holidays.com
. We also use the information to process any transactions you
undertake with us and for internal administration and
analysis. We disclose your information to third parties only
for the purpose of completing your booking with us, providing
our agency services to you and for the purposes of associated
administration. We do not sell, rent or trade your personal
information to third parties for marketing
purposes.
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Protection of your
information
In the UK we operate and are
registered in accordance with applicable data protection
legislation including the 1998 Data Protection Act. Our
membership of the Association of British Travel Agents (ABTA)
also requires us to adhere rigorously to the regulations of
the Data Protection Act. You are entitled to ask us what
information we hold about you and to amend any information
that is incorrect. We must ensure that the personal
information we hold is secure and is only accessible by
authorised members of our staff. We must also ensure that your
information is kept up to date and that we will remove it from
our records if you request us to do so.
Your
consent
By disclosing
your personal information to us using this website or over the
telephone, you consent to the collection, storage and
processing of your personal information by villa-holidays.com in
the manner set out in this Privacy Policy. In sending you any
marketing information by either post or email we will always
give you the right to opt out of any subsequent
mailing.
If
you still have any concerns about privacy or security, please
contact us on: 0871 222 6009 |
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